Pharmacy Medical Returns and Restocking Policy

Returns of goods ordered in error.

(i) The Seller (Pharmacy Medical) will accept Goods ordered in error providing the Buyer advises the Seller within 5 days of delivery. Returned goods must be unused and in their original packing.
(ii) The Buyer agrees to return the Goods ordered in error to the Seller (Pharmacy Medical). The return is at the Buyers risk and cost. Pharmacy Medical recommends that the Buyer allows collection of the Goods by the Seller to reduce risk of damage (carriage charges apply).
(iii) All damages recorded in returns transit are chargeable, whether returns are made by Buyers courier, or Pharmacy Medicals.
(iv)A credit note will be issued following receipt and inspection of the goods by Pharmacy Medical (the Seller). Goods will be subject to a £25 minimum restocking charge and 25% thereafter (whichever is greater). Damages are charged on a cost basis. Items returned without keys will be charged at 100%.
(v) No goods may be returned by the buyer without Pharmacy Medicals written consent.
(vi) Non Pharmacy Medical branded products are non-returnable.

General Returns Information.

(i) All goods must be returned in their original packaging.
(ii) All keys and shelving must be included. No keys will result in a 100% charge for the product.
(iii) Goods that have been used will not be accepted for credit by the Seller on Health and Safety grounds.
(iv) Please see our terms and conditions for full returns details.