Important Notice in relation to COVID-19:

We are open as usual and are working hard in the background to process your orders. Due to significantly increased demand for our goods, our stock levels are fluctuating daily. Therefore we may experience delays in dispatching your orders. Please contact us if you require your order urgently and we will do our best to accommodate.

Thank you for your understanding during this time.

Delivery From Pharmacy Medical

We at Pharmacy Medical pride ourselves on our quick dispatch and short lead times. Often envied by our competitors, we aim to keep the majority of our items in stock for quick delivery across the UK, and around the world.

Please read the following delivery points prior to placing your order. We encourage you to contact us before placing your order if it is very urgent.

  • Orders placed before 11 am will be processed the same working day*
  • On-line orders placed out of working hours will be processed the next working day*.
  • The couriers we currently use operate on a next day service however deliveries can sometimes take longer.
  • Pharmacy items and smaller cabinets are typically dispatched using DPD Local. Tracking information is provided; and you will be provided with an hour delivery slot once your delivery has been booked in. This will be provided to the email address provided to us when you place your order. This system will also allow you to redirect, or request your parcel is left in a safe place. Pre-12 deliveries are available at an extra cost.
  • Larger items will be dispatched a pallet network, typically Palletways, and will arrive on a wooden pallet by a third-party carrier. Please be aware that these items are sent this way due to their size, so the delivery vehicle may be a 7.5 tonne or above.
  • A 2 hour delivery window is now provided for items sent on Pallets. This will be sent to the contact information provided to us when placing an order and is usually provided on the morning of the day of delivery.
  • Due to limitations set by the couriers, deliveries are always to a ground floor location only. The courier will also not be able to bring the items indoors, or remove items from pallets etc.
  • Please always check the goods being delivered to you before signing for them. When signing, you are accepting that the items are in good condition and not damaged.
  • Although we make every effort to keep our stock level indicator live, it is manual and cannot always be 100% accurate. If you need your cabinet urgently we suggest you call for an accurate delivery estimate.
  • If the courier is unable to deliver to you, and your item is returned to us, there will be a re-shipping charge.

Please check goods prior to accepting delivery and notify us of any damages / discrepancies within 3 days of delivery and prior to them being moved to a new address.

*Items are dispatched subject to stock remaining unsold. On the occasions that we may be out of stock on some items, delivery can take longer. If you are needing your items urgently, please contact us to ensure we can achieve delivery to your needs. If we have a specific date to work to, we will always endeavour to meet this.

Same Day Delivery Service

Here at Pharmacy Medical we deliver worldwide using our select delivery partners, however we offer a same day delivery service on items in stock. This delivery service is to any address within a 30 mile radius of their factory in Huthwaite, Nottinghamshire.

Please note that there is an additional charge for this service priced on an individual basis.

Collect From Store

Place an order with us and we also offer a collect from store option. Please check with us that your order is ready before coming to collect.

Please Note: “NEXT DAY” refers to dispatch time. If ordered before 11AM, and the item is in stock, you should expect to receive the item the following day. However delivery can take up to 3 working days. If ordered after 11AM any in stock item will be dispatched the following day. By purchasing a product through Pharmacy Medical, online or by any other means, you are accepting these terms. Please also read our terms and conditions.